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Commercial Cleaning Contractors - Fee’s & Payment

  • Fees & Payment Structure "NO WIN, NO FEE POLICY"

    Fees are only applied to a commercial cleaning companies which have successfully secured a cleaning contract using CleanConnect platform.

    • 1.1 Acquisition Fee - (one off non-refundable)
      • You must pay CleanConnect a one off acquisition fee in the sum of $49.00 inclusive of GST in respect of each and every cleaning contract entered into as a result of your use of the CleanConnect platform.
      •  The acquisition fee is payable from the date of being awarded the contract, payable by PayPal account or credit card via PayPal is the only method and form of payment accepted by CleanConnect
      • You acknowledge that the acquisition fee is non-refundable.
    • 1.2 Monthly Service Fee
      • CleanConnect will charge a percentage (%) monthly service fee in the amount equivalent to (below table fee) of the monthly price + GST payable for a cleaning contract as at the applicable award date.

                                   Table Fee (Excluding GST) 
        Total Yearly Contract Annual Fee Payable
        $1 to $49,999 1%
        $50,000 to $99,999 0.75%
        $100,000 + 0.55%
      • The monthly service fee of is payable ONLY by PayPal account or credit card via PayPal. Payment of the monthly service fee as follows:
        • The first monthly service fee will be due 45 days after the payment of the acquisition fee. Thereafter will be required to be paid to CleanConnect every30 days in arrears for the preceding 30 day period;
        • Periodic 30 day payments will be set up using PayPal for the tenure and duration of the cleaning service provided by the cleaning company to the client as a result of securing the cleaning contract using CleanConnect platform regardless of the contract period secured through CleanConnect.
        • The last payment will be made on the termination notice date given in writing being 30 days
      • Any tax invoices issued outside the normal acquisition fee and monthly service fee under this clause 6.2(b) are payable within 7 days of the date of the tax invoice by any method acceptable to CleanConnect.
      • To avoid there being any doubt, you acknowledge that your obligations under this clause are not affected in any way by any late payment or nonpayment by a client under a cleaning contract.
    • 1.3 Penalty

      CleanConnect may charge you daily penalty on any late payment at the rate 10% per annum from the due date for payment until the date of payment in full.

    • 1.4 Costs

      You agree to pay CleanConnect any fees or expenses (including legal costs on a solicitor/client basis and collection agency fees) incurred by CleanConnect as a result of our being required to enforce your obligations under these terms or remedy any default.

  • GST

    • 2.1 Words defined in the GST act have the same meaning in this clause, unless the context makes it clear that a different meaning is intended.
    • 2.2 The commercial cleaning company acknowledges that in addition to paying the fees and any other amount payable for a taxable supply in connection with this agreement (which is exclusive of GST), it will:
      • Pay to CleanConnect GST on the amount payable; and
      • Make such payment either on the date when the fees are due or 7 days after the commercial cleaning company is issued with a tax invoice, whichever is the later.
    • 2.3 CleanConnect will promptly create an adjustment note for (and apply to the commissioner of taxation for) a refund, and refund to the commercial cleaning company, any overpayment by the commercial cleaning company for GST but CleanConnect need not refund to the commercial cleaning company any amount for GST paid to the commissioner of taxation unless CleanConnect has received a refund or credit for that amount.
  • Disputed Invoices

    If the commercial cleaning company disputes any invoice or part of an invoice issued to it by CleanConnect:

    • 3.1 The commercial cleaning company must within 30 working days notify CleanConnect of the reasons why such invoice or part is disputed and must not delay payment of the (undisputed) remainder of the invoice;
    • 3.2 If the parties are unable to resolve the dispute within 10 days, clause 15 will apply; and
    • 3.3 Upon resolution of the dispute (whether by agreement or under clause 15) the agreed amount must be paid by the commercial cleaning company within 10 working days.